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  Brochure page: Contents >>  United Kingdom >>  London >> 

Custom House Hotel      Custom House Hotel 3.0 Star Custom House Hotel 3.0 Star Custom House Hotel 3.0 Star

272-283 Victoria Dock Road, London, E16 3BY
Locality: Docklands, Excel Centre
(268 rooms)
Custom House Hotel Picture Custom House Hotel Picture Custom House Hotel Picture
Description of the Custom House Hotel

A comfortable, functional hotel in the docklands located opposite the Excel Centre as well as the DLR and Silverlink stations so transport into the city is very quick and convenient. Large welcoming lobby area and fairly spacious rooms with en-suite (shower only). Although rooms are quite simple they are comfortable, clean and bright. There is a breakfast room at the hotel and The Victoria pub which serves a food menu.
Families:-There are standard rooms available which comprise of either twin or double bed with single bunk bed overhead suitable for 2 adults and 1 child. Smoking and non-smoking rooms available.
Business facilities:-5 meeting rooms with capacity for up to 180; business centre available at the hotel
Disabled facilities:-Wheelchair access to the hotel, public areas and lifts and some bedrooms have been especially adapted for wheelchair use
20 mins walk:-Excel Exhibition centre, London Regatta Centre
Public transport:-Custom House for Docklands Light Railway and Mainline Silverlink train station are opposite the hotel just few minutes walk away
From the airport:-City Airport is close to the hotel and costs approx. £5 by taxi or take the DLR and change at Canning town to Custom House
Parking:-Uncovered parking at cost of £10 per night
Bar:-Victoria pub adjacent to the hotel which is open until 23.00 hours; food menu available
Room facilities:-Standard rooms have a single bunk bed over the main bed(s) the bathroom is a contained shower cubicle, separate toilet and sink (the sink can be in the bedroom)
Breakfast Room:-Large bright breakfast room with windows across one side
Customer reviews of the Custom House Hotel
Mr J Sheridan of Sheffield gave this hotel a 2 out of  5 overall satisfaction rating Mr J Sheridan of Sheffield gave this hotel a 2 out of  5 overall satisfaction rating Mr J Sheridan of Sheffield gave this hotel a 2 out of  5 overall satisfaction rating Mr J Sheridan of Sheffield gave this hotel a 2 out of  5 overall satisfaction rating Mr J Sheridan of Sheffield gave this hotel a 2 out of  5 overall satisfaction rating "You gets what you pays for "
"Cheap hotel. Rooms are small, but clean. Staff not overly friendly. Ridiculous £10/day parking charge. Terrible breakfast. In a really rough part of town. "
The best thing about Custom House was:"The price, proximity to the dlr "
The worst thing about Custom House was: "The area it is in "
Review by: Mr J Sheridan of Sheffield (Solo business) stayed in Custom House Mar 2007
Mr D Sprekelsen of Gloucester gave this hotel a 3 out of  5 overall satisfaction rating Mr D Sprekelsen of Gloucester gave this hotel a 3 out of  5 overall satisfaction rating Mr D Sprekelsen of Gloucester gave this hotel a 3 out of  5 overall satisfaction rating Mr D Sprekelsen of Gloucester gave this hotel a 3 out of  5 overall satisfaction rating Mr D Sprekelsen of Gloucester gave this hotel a 3 out of  5 overall satisfaction rating "Basic but excellent value "
"We were expecting something a little more classy but nonetheless were very pleased with Custom House. It was very clean and modern. The bathrooms were a little strange and small but that was fine. The hotel is situated right opposite the custom house tube terminal - what more can you ask for?! The porters desk was open 24 hours which was perfect for all night party goers like us. The breakfast was very nice in a nice cafe area. The hotel reminded us of the French hotels B&B or Premier Classe and we were pleased about the price althought the parking was over the top at £10 per day. "
The best thing about Custom House was:"Great breakfast "
The worst thing about Custom House was: "Staff at breakfast - grumpy girls! "
Review by: Mr D Sprekelsen of Gloucester (Solo leisure) stayed in Custom House Dec 2006
Mr M Criddle of Boston gave this hotel a 4 out of  5 overall satisfaction rating Mr M Criddle of Boston gave this hotel a 4 out of  5 overall satisfaction rating Mr M Criddle of Boston gave this hotel a 4 out of  5 overall satisfaction rating Mr M Criddle of Boston gave this hotel a 4 out of  5 overall satisfaction rating Mr M Criddle of Boston gave this hotel a 4 out of  5 overall satisfaction rating "Good value, wll located"
"Good economy acommodation. Good breakfast served early enough to get into London early. Well placed for Excel and dlr"
The best thing about Custom House was:"Easy check in and clean room"
The worst thing about Custom House was: "Nosiy outside but it was a hot day and had to have window open"
Review by: Mr M Criddle of Boston (Solo business) stayed in Custom House Jul 2006


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